If your saved password is showing up, but the login was unsuccessful, sometimes it takes two attempts to log in, so just try again :) This happens because we changed our domain name. To permanently remedy this, re-bookmark this page from its new domain here.

If you are trying to reset your password, but are not receiving the email to do so, please email us at support@jackibeem.com so we can manually reset it on our end. This happens from time to time.